Legal

Refund policy

Draft in preparation — alongside your statutory rights, Casebound will operate a goodwill refund policy: if your pack did not do what this site said it would do, tell us and we will put it right or refund you. The full policy will be published here before launch.

Packs provide guidance and information based on your answers — not legal advice about your individual case, and not a substitute for advice from a solicitor or barrister where your case needs one. Casebound is not a law firm. A refund claim is judged against what this site said the pack would do — not against the outcome of any hearing.